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Contacts:
Nelson Call
Marketing
Encon Electronics
800/782-5598
nelson@EnconElectronics.com

August 7, 2009

FOR IMMEDIATE RELEASE

Encon Holds Viking Access Systems Seminar

Wholesale access control distributor, Encon Electronics hosted a technical seminar with leading gate operator manufacturer, Viking Access Systems at their training facility in Hayward, Calif. on July 28th

Over fifty Encon dealers attended the hands-on workshop led by Viking chief engineer, Daniel Perez. He began the seminar by fielding issues from the group and then offering on the spot solutions. He wrote down notes to himself throughout to incorporate the feedback for future designs. According to Daniel, “We welcome suggestions and even complaints from the dealers because we build the operator for the dealer, not the end user….Your needs give us our direction. Our goal is to design an operator that is as easy to install and troubleshoot as any operator ever made,” Perez added.

During the introductory Q&A, Perez was unable to solve one issue but guaranteed that “I will not rest until I find the problem.” Based on the attendee feedback, his honest interaction was extremely appreciated and respected by the attendees.

“The lecturer was very knowledgeable and he was not afraid to say I don’t know, but I’ll find out,” noted Andrew Leighton from Los Gatos Iron Works of Los Gatos, Calif. Martin Mickow of Valley Automatic Gates in San Jose, Calif. agreed. “Daniel really knows his stuff. I was very impressed with how responsive Viking and Daniel are to the dealers’ problems and concerns. They truly listen!”

Perez then discussed installation and troubleshooting tips while covering Viking’s extensive gate operator line. "I liked all the insight on the systems but the most beneficial part was the troubleshooting help,” noted Alex Morette from ML Entry Gates in Shell Beach, Calif. Kevin Williams of Statcomm Inc. in Mountain View, Calif. agreed, “Daniel provided a lot of great information especially the troubleshooting techniques and installations tips. This portion was great for technicians like me.” Williams was also one of three raffle winners. He walked away with a GPS navigational system courtesy of Viking.

Next, Perez outlined the new products Viking has scheduled for release including the new R-6 residential swing gate operator. “The new version will not be able to be back driven. This adjustment will help get rid of wind issues with the operator. It should be available in the next month to month in a half,” Perez explained. He also created buzz for an upcoming trade show by announcing “Viking has a big surprise to unveil at FenceTech 2011.”

Joe Weber (Encon Sales Director) with Dave Pickering, Tholl Fence (Sparks, NV)

Kevin Williams, Statcomm, Inc. (Mountain View, Ca)He was one of three raffle winners that day who one big prizes courtesy of Viking.

Daniel doing the “water demonstration” with Darrel Davis of Davis Fabrication (Lakeport, NV) The point of the demonstration was to show redundancy of the operator. How even when water is poured on the board, it still operates

The next portion of the seminar was dedicated to Viking’s contribution to the growing wireless trend, the Viking Blue technology. “This plug and play wireless communication system can be used for controlling the operator, troubleshooting and creating primary and secondary connections,” Perez said. He then discussed solar versus hardwired installations. According to Perez, “If there is power nearby, you should pull the copper.”

Perez concluded the seminar by acknowledging Encon and its dedication to service and training. “Encon is recognized as one of the best service companies in the industry. I’ve even heard competitors say that they want to have Encon’s service,” Perez said.

Encon General Manager Jeff Harris added, “Organizing seminars with cutting edge manufacturers like Viking Access Systems represents the type of quality training and service that we strive to provide our customers. Interaction between our dealers and the manufacturers is critical to the evolution of product design in our industry.”

For information on upcoming Encon seminars or to schedule customized training sessions with one of Encon’s technical representatives, visit Encon’s ALL NEW website: www.enconelectronics.com or call toll free 800-782-5598.